RFI: the assistance service for persons with disabilities and reduced mobility (PRM) has been activated at the Arenzano and Genoa Pegli stations

In operation as of today: the free service can be booked through the Sale Blu circuit

Genoa, 1 July 2020

Services for people in the railway stations of Arenzano and Genoa Pegli have been increased.

The FS Italiane Group intends to be there even more for people who travel by train and use the stations each day, especially people with disabilities and reduced mobility – even temporary – who can now request help from operators to assist them in ascending or descending the train and in moving about the station area, all thanks to the Sala Blu service.

At full capacity, the free service in these two facilities can be booked 12 hours in advance through the 14 Sale Blu of the Italian Rail Network (FS Italiane Group) based in major Italian stations.

Throughout this period, due to the ongoing health emergency, more restrictive regulations are in place, with the necessary notice period having been raised to 24 hours.

The Sale Blu can be contacted by telephone via free toll-free number 800.90.60.60 (reachable by landline in Italy), at the national number at standard rates +39 (reachable via landline and mobile telephone) or through the email address of the selected office (for Liguria, salablu.genova@rfi.it).

In addition, by registering your personal data, contacts and specific travel needs through the online Sala Blu portal, assistance can be requested directly via the web.

More information is available at www.rfi.it under the Station Accessibility section.

With the addition of Arenzano and Genoa Pegli, the Ligurian stations where the PRM service is active rises to 21: Alassio, Albenga, Chiavari, Finale Ligure Marina, Genova Brignole, Genova Piazza Principe, Genova Piazza Principe Sotterranea, Genova Sestri Ponente Aereoporto, Imperia, La Spezia Centrale, Loano, Pietra Ligure, Rapallo, S.Margherita Ligure Portofino, Sanremo, Sarzana, Savona, Sestri Levante, Ventimiglia and of course, Arenzano and Genova Pegli.

Continuing at the same time is the programme of structural and technological operations that RFI is gradually carrying out in all its stations, with the aim of eliminating architectural barriers and ensuring all travellers have complete autonomy when travelling.