Source: 2020 Sustainability Report
Results of operations - 2020 | ||
---|---|---|
Loss for the year | mln € |
562 |
Directly generated economic value | mln € |
10,941 |
Economic value distributed | mln € |
9,621 |
Investments | mln € | 8,952 |
Passenger and freight traffic | ||
---|---|---|
Rail traffic - passengers |
||
passenger-km | mld |
18 |
train-km | mln |
242 |
Rail traffic - freight | ||
tonne-km |
mld |
21 |
train-km | mln |
41 |
Road traffic - passengers | ||
passengers-km | mld |
1,7 |
Bus-km |
mln |
172,6 |
Dialogue with stakeholders | ||
---|---|---|
Stakeholder | n. | over 200 |
Proposals approved by the Stakeholder Panel (since 2013) | n. |
85 |
FS Italiane Group for the planet | ||
---|---|---|
Energy and emissions | ||
Energy - total Group energy consumption | mln GJ | 24,8 |
Emissions - Total greenhouse gas emissions | mln tCO2 | 2 |
Responsible purchases | ||
Tenders for rail and road infrastructure | mld € | 20 |
FS Italiane Group for the people | ||
---|---|---|
Service quality - Punctuality | ||
Railway passenger transport | ||
- Market services (Frecce) | 0-10 minutes | 79,1% |
- Universal services (Intercity day and night) | 0-15 minutes | 87,3% |
- Regional services |
0-5 minutes |
92,8% |
Road passenger transport | ||
Urban transpor | 0-5 minutes | 96,5% |
Suburban transport | 0-15 minutes | 94,5% |
Customer satisfaction (Italy) | ||
Railway passenger transport (overall journey) | ||
- Medium and long haul transport |
% satisfaction | 95,3% |
- Regional transport |
% satisfaction |
89,0% |
Infrastructure | ||
- Information at the station | % satisfaction | 95,8% |
Promoting safety | ||
Investments in safety | ||
Infrastructure | mln € | 3.077,9 |
Transport | mln € | 418,6 |
People and their value | ||
---|---|---|
Total personnel | no. |
81.409 |
- women | % |
18,2% |
- men | % |
81,8% |
Training | hours (thousands) | 518 |
E-learning participants | no. | 110,000 |
Relationships with the community | ||
---|---|---|
Re-use of assets | ||
Total surface area under free loan for use | square metres | 177.779 |
-for social activities (help centres and shelters) | square metres | 15.216 |
- other real estate | square metres | 155.563 |
Fondazione FS Italiane | ||
Value of assets | mln € | 10,6 |
Value for local communities (2014-2020) | mln € | 36,2 |