How to apply (FAQ)

Online applications  

If you wish to apply to work at FS Italiane, please submit your application via our career website. 

Any unsolicited applications we receive through the form are added to a special database for our Group’s main companies, which is constantly updated with CVs selected in close collaboration with schools and academic institutions.

By adding your CV, it will allow us to have it on file for 12 months and to carry out continuously updated screening processes by promptly analysing candidate requirements for any new positions needed.


Current openings

If you wish to quickly see the open positions at any given time within the FS Italiane Group, then please visit the Current Openings section on our career website. Once you have found a role that interests you, just select it and click on “Add your CV” or, if you have already done so, “Update your CV” to apply. 

You can then fill out the online form and upload any attachments, e.g. your CV, cover letter (in PDF format) or a photo (in JPG format). Once you have entered all your details, you will receive an automatic e-mail confirming that your application is correctly registered in our system, which serves as our main recruitment channel for all our positions.

You may then be contacted, if your profile meets the requirements of a certain role, in order to start the recruitment process.

Why apply online

The selection process cannot be launched if your CV is not in our company IT system. We therefore always invite you to enter your details in the online section, possibly attaching a hard copy of your CV.

By submitting your online application, it will allow us to have it on file for 12 months and to carry out continuously updated CV screening processes by promptly analysing candidate requirements for any new positions we need.

We therefore invite you to add your online application and to keep it constantly updated with any new skills you acquire by going to “Update your CV”.
Once you have entered your basic info and agreed to the processing of your personal data, click on “Unsolicited applications” to create an account and you can then add your CV regardless of any job advertisements published.
 
The detailed form includes the following sections:


•    Privacy policy
•    Basic info
•    Personal details
•    Education
•    Experience
•    Skills
•    Other information
•    Attachments (CV, photo, other documents)
•    Save draft
•    Save and Send.


You can browse freely between the sections and save your details as a draft, completing the form at a later time. However, your application can only be taken into consideration once you have finished adding all the required details and clicked on “Save and Send”.

Any fields on the form marked by a red triangle are compulsory, while those with a white triangle with red edges are compulsory if you have entered information into the preceding fields. If you have not completed any compulsory fields or filled them out incorrectly, you will receive a detailed system message when you try and save and send your form indicating the field(s) to complete/correct.

The Save draft section will no longer be available once you have clicked on “Save and Send”.

Remember your credentials

Once you have first entered your basic info, you will receive an e-mail confirming your registration in our database.

We recommend remembering the e-mail address you use because, together with your password, they will form your log-in credentials for updating your CV or applying for any current openings.

Where can I see the current openings at the FS Group?

Click on “Current openings” and you will see the required positions which all the Group’s companies decide to publish online. Generally speaking, they are openings across large numbers of candidates or for requirements that are hard to find.

In any case, if no current openings are published, we invite you to fill out the online form so we can meet all our other requirements.

Am I always contacted after I have sent an application?

If you have submitted an unsolicited application, you will receive a thank you e-mail from our Group letting you know that it will be in our database for 12 months and you will only be contacted if the required positions fit your profile.

Did you apply before 28/10/2016?

If you completed/changed the online form before 28 October 2016, your credentials were formed of a number ID and a password. From 10 February 2017, for any candidates who had not yet applied, the number ID was replaced by the e-mail address indicated in their CV.

If you do not remember the e-mail address indicated or have changed it and cannot access your CV to update it, then please send a message to helpdeskrecruitment@fsitaliane.it indicating:

  • Surname
  • First name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the problem
  • E-mail address

 

I have forgotten my access credentials to my CV. How can I recover my e-mail and/or password?

If you do not remember the e-mail address indicated or have changed it and cannot access your CV to update it, then please send a message to helpdeskrecruitment@fsitaliane.it indicating:

  • Surname
  • First name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the problem
  • E-mail address

If you have forgotten your password, you can recover it by clicking on “Forgotten password” and entering the e-mail address you provided when filling out your CV.

How do I change my e-mail address?

You can change the e-mail address you entered when filling out the online form by clicking on “Update your CV” and, once you have entered your log-in credentials, filling out the “E-mail” and “Confirm e-mail” fields again under the Basic Info section and pressing save (through the Save draft or Save and Send function).
If you cannot remember the e-mail address you provided when filling out your CV, please write to helpdeskrecruitment@fsitaliane.it indicating:

  • Surname
  •  First name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the problem
  • E-mail address

You will receive a reply by e-mail.

 

How do I apply for an opening?

If you wish to apply for one of the current openings published on our website, you can select it and, from the “Current openings” section, access:

  • Update your CV if you already are a registered user
  • Add your CV if you are not yet registered

Regardless of the current openings, you can always send us an application by filling out the online form to be taken into consideration if we have any other requirements.

Which browser do I need to use to fill out the online form?

You can use any of the main browsers to fill out the online form (for example: Internet Explorer, Google Chrome, Mozilla Firefox, etc).

Why are certain characters not displayed properly?

We are aware that some users are experiencing problems viewing certain characters with the Firefox browser. 

To fix this issue, you need to change your browser settings by replacing the Unicode character with another character under the Character Encoding section.

Who should I contact about potential errors?

You can write to helpdeskrecruitment@fsitaliane.it, indicating:

  • Surname
  • First name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the problem
  • E-mail address

You will receive a reply by e-mail.

What do I do if I have forgotten my log-in credentials and have closed down the e-mail address provided in the form?

If the e-mail address you provided in the online CV form is no longer valid and/or you have forgotten it and can no longer update your CV or use the “Forgotten password” function, please write to helpdeskrecruitment@fsitaliane.it to recover/change your e-mail address, indicating:

  • Surname
  • Name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the problem
  • E-mail address

You will receive a reply by e-mail.

How do I permanently delete my CV from your system?

You can send an e-mail to Lavoraconnoi@fsitaliane.it, attaching a copy of the front and back of a valid form of ID and indicating:

  • Surname
  • Name
  • Date of birth
  • Place of birth
  • Tax code
  • Description of the request
  • E-mail address for the reply

You will receive an e-mail once it is deleted.

 

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