A full refund is provided for those who cancel their trip. Reimbursement for national trains can be requested by completing the appropriate Trenitalia relevant form. Reimbursement requests must be submitted by 31st March 2018.
Travelers can obtain information on the rail traffic situation on the Group's information channels before traveling: FSnews.it and/or on Twitter via @FSnews_it. High-speed travelers can obtain information via @LeFrecce on Twitter and the Frecciarossa Official Facebook page.
The information below are available only in Italian:
Information for customers provided by Trenitalia
Mobility info in real time provided by RFI
Further improvements are expected tomorrow concerning railway traffic.
In light of the weather bulletin issued by the Civil Defence body, 100% of high-speed trains scheduled by the railway companies and the entire regional transport schedule will be guaranteed in most regions.
Snowfall and ice are expected in lower Piedmont, Liguria, Emilia Romagna, and Veneto: in these regions around 80% of trains will be running.
The reduction is necessary to ensure regularity of scheduled railway service.
Today traffic continued according to the predetermined plan, in some regions even more trains were running than expected. In Tuscany, on the Florence - Prato and on the Florence - Empoli lines, there were some delays due to the formation of ice on the power lines.
RFI will continue to provide updates on the current situation and any planned measures.
Regional rail traffic in Lazio is returning to normal.
During the day there were no particularly disruptive issues, and as of late morning, almost all train services began to circulate as scheduled.
On the Milan-Rome-Naples line, 80% of high-speed trains are currently running.
More regional trains are running than originally scheduled by the adverse weather plan.
Regional railway traffic in Northern and Central Italy continues without any particular disruptions, in accordance with the plan defined by the Italian Railway Network's Snow and Ice Plan.
In some regions of the Alps and Lazio, trains are circulating in greater numbers, ensuring more connections for travellers. Over the next few hours, and for the afternoon commuter belt, a further increase in scheduled trains is expected, consistent with the weather conditions.
On the Milan-Rome-Naples route, 80% of high-speed trains are currently circulating. This morning, an average delay of 60 minutes was recorded due to the breakdown of three convoys on the Milan-Rome line.
Information on cancelled routes and alternative travel solutions is available on the railway companies' communication channels.
Based on current weather forecasts, we anticipate that the railway traffic situation will return to normal from tomorrow, Friday 2 March. In the coming hours, RFI will meet with the transport companies to establish a circulation plan for the next few days on the basis of the weather bulletin released by the Civil Defence body.
RFI will continue to provide updates on the current situation and any planned measures.
Regional railway traffic in Northern and Central Italy is running without any particular disruptions, in accordance with the Snow and Ice Emergency Plan.
In the Alpine regions, in accordance with evolving meteorological conditions, trains are running at a higher frequency than defined by the plan, guaranteeing more connections.
In particular, in Lombardy, this has been possible thanks to the completion of works, within the established times, at the Pioltello station. The reactivation of the Milan - Brescia express tracks has in fact enabled the restoration of full railway capacity.
On the Milan-Rome-Naples route, 80% of high-speed trains are currently running. There were 30 minute delays due to the breakdown of two trains, which are currently being resolved.
Based on current weather forecasts, we estimate that railway traffic will return to normal starting Friday, 2nd March.
RFI will continue to provide updates on the current situation and any resulting planned measures.
On the basis of the serious emergency plan inacted by railway network operator RFI for 1st March, regional, long-distance and AV trains will undergo schedule modifications.
The emergency plan involves a reduction of ordinary scheduled trains that will affect Liguria, Piedmont, Veneto, Friuli Venezia Giulia, Emilia Romagna, Tuscany, and Lazio.
The AV Milan-Rome-Naples route confirms that 80% of the high-speed trains with stops at Rome Termini and Rome Tiburtina are scheduled as per the official timetable.
On the Po Valley transversal (Turin - Milan - Venice), 90% of long distance journeys are scheduled, 85% along the north Tyrrhenian route (Genoa - Rome), and 70% between Genoa and Milan.
As far as regional transport, services offered will be as follows:
Trenitalia will increase informational and assistance services in all the main stations affected by the state of emergency to allow customers to find alternative travel solutions in case of cancellation of their train, ensuring a full ticket refund for those who choose to cancel their trip.