Source: 2018 Sustainability Report
| Results of operations | ||
|---|---|---|
| Profit for the year |
€ million |
559 |
| Directly generated economic value |
€ million |
12,202 |
| Economic value distributed |
€ million |
9,883 |
| Investments |
€ million |
7,485 |
| Passenger and freight traffic | ||
|---|---|---|
| Rail traffic - passengers | ||
| Passenger-km |
billion |
45.6 |
| Train-km |
million |
307.4 |
| Rail traffic - freight |
||
| Tonne-km |
billion | 21.3 |
| Train-km |
million |
41.7 |
| Road traffic - passenger | ||
| Passengers-km |
billion | 2.4 |
| Bus-km |
million | 192.4 |
| Innovation to the benefit of stakeholders | ||
|---|---|---|
| Stakeholder | no. | over 200 |
| Progress of Stakeholder Panel proposals (since 2013) |
no. |
85 |
| - proposal implemented |
no. |
63 |
| - proposal being implemented |
no |
11 |
| - rejected proposals |
no |
11 |
| Environmental protection | ||
|---|---|---|
| Energy - total group energy consumption |
million GJ |
29.5 |
| Emissions - Total greenhouse gas emissions |
tCO2 million | 2.5 |
| Water consumption | million m³ | 20 |
| Waste produced | thousand t | 332 |
| - special waste sent for recycling | % | 95 |
| ISO14001 - certified companies | n | 16 |
| Travel | ||
|---|---|---|
| Service quality - Punctuality |
||
| Railway passenger transport | ||
| - Long haul transport | 0-15 minutes | 95.7% |
| - Regional transport |
0-5 minutes |
97.6% |
| Customer satisfaction | ||
| Railway passenger transport (overall journey) |
||
| - Long haul transport |
% satisfaction | 92.5% |
| - Regional transport |
% satisfaction |
84.5% |
| Service quality - Punctually |
||
| Road passenger transport | ||
| - Urban transport |
0-5 minutes | 86.4% |
| - Suburban transport |
0-15 minutes | 87.5% |
| Customer satisfaction |
||
| Road passenger transport (overall score) | ||
| - Urban transport |
satisfaction rate | 86.3% |
| - Suburban transport | satisfaction rate | 84.9% |
| Infrastructure | ||
| Comfort during time at stations (overall perceived quality of the station) | satisfaction rate | 96.6% |
| Travel safety |
||
| Investments in safety (safety, technologies and maintaining efficiency) | ||
| Infrastructure |
€ million | 3,013 |
| Transport |
€ million |
407 |
| Sustainable supply chain | ||
|---|---|---|
| Economic value of core supplies |
€ billion | 5 |
| of which generated in Italy | % |
84% |
| People and their value | ||
|---|---|---|
| Total personnel |
no |
82,944 |
| - women | % |
16.6% |
| - men | % |
83.4% |
| Training | man/days (thousand) |
573.4 |
| Support to the community | ||
|---|---|---|
| Re-use of assets | ||
| Total surface area under free loan for use |
mq |
138,700 |
| - for social activities | mq |
20,700 |
| - other real estate | mq |
118,000 |
| Average market value |
€ million |
over 200 |
| Fondazione FS Italiane | ||
| Value of assets | € million |
10.1 |
| Value for local communities (four years 2014-2018) | € million |
18.2 |